• Deliveries will be made Monday to Saturday, excluding Sundays and bank holidays.
• Delivery charges for Orders dispatched within the United Kingdom are inclusive of VAT and include all costs related to the shipping of order to the requested address.

What if I am not at home when they deliver?

We recommend you use an address where there will be someone to receive the delivery. For many people, this will be a work address which you may specify during the checkout process.

However, if you are out, the normal procedure is for the chosen delivery service to leave a “Sorry We Missed You” card. The card explains why your parcel couldn’t be delivered and shows how you can collect your item or arrange a redelivery.

Sorry we cannot accept liability for any delivery instructions issued to the delivery company by the customer. If you leave instructions requesting a parcel to be left in a different location (e.g. shed, garage, with a neighbour) we cannot accept responsibility, if you fail to receive your parcel.

Clubshop Orders

Garments with Initials, Numbers or Names: As items ordered with personalised details such as initials, numbers, or names require individual decoration, please allow extra time for us to prepare them before dispatch.